Bosch, a globally acclaimed company at the forefront of innovation and technology, is currently seeking qualified candidates for the position of Senior Engineer Quality – Customer Support. This exciting opportunity is tailored for fresh graduates with a Bachelor’s degree in Engineering (BE). As a Senior Engineer Quality, you will be an integral part of Bosch’s commitment to excellence in customer support, contributing to the company’s reputation for delivering top-notch products and services. The position is based in the bustling city of Bengaluru, offering a vibrant work environment and numerous professional development opportunities.
Company Name: Bosch
Job Role: Senior Engineer Quality – Customer Support
Education Required: BE
Experience Required: Freshers
Job Location: Bangalore
Role and Responsibilities:
- Capture customer-specific requirements and integrate special requirements within plant processes as per IATF 16949 requirements.
- Responsible for PPAP on-time submission to customers based on customer-specific requirements.
- Will be actively participating in SE (Simultaneous Engineering team) /PAT (Product Start Team)/ QGC (Quality Gate Customer) meetings to capture the product requirement at an early stage and also giving inputs or suggestions based on experience.
- Responsible for active participation in process FMEA and bring the learning and inputs from SE/PAT/QG meetings to FMEA.
- FMEA coordination.
- Responsible to initiate suitable containment measures at customer end or at warehouse for customer complaints.
- Responsible for coordinating with internal stake holders in addressing customer complaints which are related to manufacturing process and communicate the actions to customer.
Required Skills and Qualification:
- Responds promptly to customer requests;is easy to reach and work with during
- work hours.
- Proactively incorporates user/ customer feedback to improve deliverables.
- Regularly interacts with the customer at appropriate levels.
- Works effectively with others and openly shares expertise and resources to.
- deliver results.
- Displays openness to confrontation and difficult conversations.
- Convincingly presents own ideas and concepts to different target audiences.
- Listens actively in order to understand other people’s perspectives.
- Ensures own adherence to project and quality standards regardless of functional area of work.
- Is able to take accountability for assigned tasks and work with autonomy.
- Radiates self-confidence, energy and optimism in engaging with others”.
