Citi is seeking fresh graduates to join their Mumbai team as Client Onboard Intmd Analysts. Candidates must possess a Bachelor’s or University degree or have equivalent experience. In this role, the Analyst will be responsible for managing the client onboarding process, ensuring a seamless and efficient experience for new clients. This position offers a valuable opportunity for recent graduates to launch their careers in the financial services industry, gaining crucial experience and contributing to Citi’s commitment to client satisfaction and operational excellence.
company Name: Citi
Job Role: Client Onboard Intmd Analyst
Education Required: Bachelor’s/University degree or equivalent experience
Experience Required: Freshers
Job Location: Mumbai
Role and Responsibilities:
- Processes client’s requests related to system set up including signatories’ updates and documentation lodgment.
- Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
- Provides response to client and internal inquiries.
- Prepares documentation for archiving.
- Applies appropriate bank regulations while processing the requests.
- Remains up to date with the current procedures, internal rules, and external regulations, and follows the changes in the aforementioned documents.
- Documents operation procedure updates.
- Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).
- Verification and authorization of data entered into the systems.
- Ensures all queries are dealt with in an efficient and timely manner.
- Escalates urgent / risk issues through the appropriate escalation channels.
- Co-operates with and supports other teams/employees upon supervisor’s instruction, including the possibility of movement to another team and/or process.
Required Skills and Qualifications:
- Previous experience in financial services is preferred.
- Knowledge of bank products in the scope of opening and maintaining bank accounts Customer communication experience (internal/external). Knowledge of the field of finances and banking.
- Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken)
- Bachelor’s/University degree or equivalent experience.
