Citi is currently seeking candidates for the position of Ops Support Specialist, with job locations available in Chennai and Pune. This role requires a minimum of a high school diploma or its equivalent. While prior experience is beneficial, individuals with 0 – 3 years of experience are encouraged to apply. As an Ops Support Specialist at Citi, responsibilities may include providing operational support, troubleshooting issues, and ensuring the smooth functioning of various processes within the organization.
Company Name: Citi
Job Role: Ops Support Specialist
Education Required: High School diploma or equivalent
Experience Required: 0 – 3 years
Job Location: Chennai, Pune
Role and Responsibilities:
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research.
- Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within the work unit, providing daily guidance to lower-level employees, and allocation of work, as needed.
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services.
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency.
Required Skills and Qualification:
- High School diploma or equivalent.
- 0 – 3 years of relevant experience.
- Experience working in a business office or operational environment.
- Proficient computer and math skills with a focus on complex databases and spreadsheets.
- Demonstrates technical and administrative expertise.
- Consistently demonstrates attention to detail.
- Demonstrated knowledge of activities, policies, and procedures of a basic work area.
