Cognizant is actively seeking candidates for the role of Graduate Trainee, with the opportunity open to individuals holding any graduation degree. The desired candidates should possess strong technical skills, showcasing the company’s commitment to hiring individuals with a solid foundation in their respective fields. As a Graduate Trainee at Cognizant, successful candidates will have the chance to embark on a rewarding professional journey. The positions are available in prominent locations such as Bengaluru, Chennai, and Kolkata, providing a diverse range of opportunities for individuals to contribute to and grow within the dynamic landscape of the information technology industry.
Company Name: Cognizant
Job Role: Graduate Trainee
Education Required: Any Graduation
Job Location: Bengaluru, Chennai, Kolkata
Responsibilities:
- Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Required Skills and Qualification:
- 2023 batch of any 3-year Graduation program (UG full time degree).
- Candidates having 50 % in X, XII, Diploma or UG.
- Open to Indian nationals only.
- Being flexible to any work locations, shift timing, technology.
- The final Cognizant onboarding would be subject to satisfactory background verification.
- If PAN card is already available, ensure you have both first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card. Background verification will not be successful if the PAN card name and the superset registered name is not matching. If PAN card is not available, kindly do not proceed with the application registration.
- strong technical skills.
