Cognizant Off Campus Drive 2023: Cognizant, a renowned leader in the IT and business services industry, is currently offering an exciting opportunity for the role of Process Executive – Voice in Bangalore. This is a full-time position, ideal for individuals looking to grow their career in a dynamic and innovative environment. If you’re passionate about making a difference in the world of technology and customer service, this could be the perfect opportunity for you.
Company Name: Cognizant
Job Title: Process Executive – Voice
Job Type: Full Time
Job Location: Bangalore
Role and Responsibilities:
- Business, Customer
- Minimal Customer interaction under guidance.
- Understands Domain Process, sub-process functions terminologies(such as SOP QC checklists).
- Project, Process Handles First level processing of assigned transactions Complex problems n(procedures, processes)are referred to Supervisor, Line Manager.
- Adhere to quality requirements achieve targets, volumes in given TAT(Turn around time).
- Adhere to the mandatory industry regulation and compliance requirements for the given process.
- Knowledge Management, Understand various document templates and standards(Such as SOPs) to interpret the documents and related terminologies.
- People, Team Management.
- Adhere to org hygiene and compliance needs in terms of Time sheet submission Assimilation and Attendance.
Qualification:
- Graduate(exclusion BE,Btech,MCA)
Must Have Skills:
- MS Excel
Good To Have Skills:
- Fund Operations.
- Data Management.
