Cognizant, a global leader in IT services and consulting, is currently inviting applications for the role of Process Executive – Data, based in Chennai. This position requires candidates to hold a Bachelor or Postgraduate Degree in Commerce, with an inclusive approach that welcomes graduates from diverse backgrounds such as BE/BTech/MCA, Arts, and Science. With no prior experience necessary, this opportunity is tailor-made for freshers eager to begin their professional journey in the dynamic field of data processing. As a Process Executive at Cognizant, individuals will have the chance to harness their analytical skills and contribute to the company’s data management operations.
Company Name: Cognizant
Job Role: Process Executive – DATA
Education Required: Bachelor/Post Graduate Degree in Commerce
BE/BTech/MCA, Arts/Science Graduates)
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Effectively address client queries with timeliness and accuracy.
- Build and nurture relationships with the clients to understand and meet their requirements while ensuring effective business delivery.
- Provide relevant client-specific statements and information as per the requests received.
- Support the team in performing various ad hoc tasks and activities assigned to the group,self.
- Contribute towards process improvement ideas on productivity accuracy and turnaround time.
- Knowledge Management.
- Update SOP as per the agreed frequency.
- Customer Relationship Management.
- Liaise with all the client stakeholders (sales force front desk personnel traders account managers relationship managers and credit officers)via phone, email, and chats to ensure faster and more accurate resolution of breaks of both economical and noneconomical in nature.
- Process Improvements and Process Adherence,Adhere to operating procedure guides and ensure 100% compliance to policies.
- Support the team in various ad hoc tasks and activities assigned to the group.
- Contribute towards process improvement ideas on productivity accuracy & turnaround time.
Required Skills and Qualification:
- MS Excel.
- MS Office.
- IT business support.
- Engineering & Design.
- Speaking English.
- Procure to Pay – Payroll.
