Cognizant is currently offering an exciting opportunity for fresh graduates as Process Executive-Data in Hyderabad. The company is seeking individuals with a graduate degree (excluding BE/BTech/MCA) to join their dynamic team. This role is ideal for freshers looking to kickstart their career in the field of data processing. As a Process Executive-Data at Cognizant, individuals will be involved in handling and managing data processes, contributing to the efficiency and accuracy of information handling. Cognizant’s commitment to innovation and professional development makes this position an excellent stepping stone for those who aspire to make a mark in the IT industry.
Company Name: Cognizant
Job Role: process Executive-Data
Education Required: Graduate (exclusion:BE/BTech/MCA)
Experience Required: Freshers
Job Location: Hyderabad
Role and Responsibilities:
- 100% Process adherence to transaction processing timelines involving Moneyin, Moneyout, Enrollment processes to avoid back dated transactions and other measurable metrics.
- 100% adherence to the legal guidelines as per the business framework.
- Process predefined number of transactions as assigned.
- Meet process SLAs / metrics – productivity and quality targets within the established timelines.
- Ensure process guidelines are followed and met as documented.
- Respond to data requests.
- Adhere to shift handover processes.
- Raise process related issues / concerns on time with process and team leads.
- Record data relating to production statistics, enduser related notes, etc as appropriate.
- Answer calls from customers/end users based on agreed time frames.
- Transfer calls involving next level of service to the appropriate department as per the given guidelines.
- First time resolution of issues/queries.
- Contribute to and participate in knowledge sharing sessions.
- Complete all mandatory certifications as per the requirement of the business.
Required Skills and Qualification:
- Speaking English.
- MS Excel.
- MS Office.
- Graduate (exclusion: BE/ B.Tech/MCA).
