Cognizant is currently recruiting freshers for the role of Process Executive – Data at their Hyderabad office. This position is open to candidates with qualifications such as BE, BTech, MCA, or even high school graduates. As a Process Executive – Data, you will be involved in handling and processing data-related tasks, providing an excellent entry point for individuals seeking to start their careers in the IT and data management sectors with a reputable global company.
Company Name: Cognizant
Job Role: Process Executive – Data
Education Required: BE/BTech/MCA) or High School graduate
Experience Required: Freshers
Job Location: Hyderabad
Role and Responsibilities:
- Administering and helping to manage Client Product support for the customers who call/chat or email in the support center.
- Customer support to international customers over the phone for voice process (INBOUND and Outbound calling)
- Client products to the customer (Analytics, YouTube, etc)
- Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with the BD team to increase the span of services and add new clients.
- Create and manage Risk and mitigation plans based on discussions with project stakeholders.
- They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
- Report to the manager on performance status and any escalations.
Required Skills and Qualifications:
- Speaking English.
- After Sales & Service (Tech)
