Cognizant is conducting walk-in interviews for the role of Customer Support Voice – Inbound at their Hyderabad location. This opportunity is open to fresh graduates from any discipline. The walk-in event will take place on July 19th, 2024, from 10:00 AM to 11:30 AM. This position provides an excellent entry point for individuals looking to start their careers in customer support within a leading global IT services company.
Company Name: Cognizant
Job Role: Customer support Voice – Inbound
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Hyderabad
Walkin Date: 19th July 2024, 10.00 AM – 11.30 AM
Hiring Type: Walkin
Role and Responsibilities:
- Moderate the content and ensure the required accuracy is maintained.
- Complete the given assignments within the defined SLA/TAT
- Work and understand metrics to manage performance independently
- Make the correct decisions to ensure accurate information is updated on the front end.
- Focus on achieving 100% user satisfaction and ensuring zero client escalations.
Required Skills and Qualifications:
- Excellent command of communication skills and strong command over the local language/ language of support in the region (English & Hindi)
- Excellent customer service skills.
- Willing to work in a shift-based work schedule.
Walkin Date and Venue:
Walkin Date:19th July 2024, 10.00 AM – 11.30 AM
Walkin Venue: Cognizant Technology Solutions, Plot No 24 26 Financial District, Nanakramguda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032
