Cognizant is inviting applications for the position of Process Executive – Fresher – Non-Voice Process in Hyderabad. We welcome candidates with any graduate degree and 0-1 years of experience to join our team. This is an excellent opportunity for freshers to kickstart their careers in a dynamic and growing company. The walk-in interview is scheduled for April 30, 2024, from 11:00 AM to 2:00 PM.
Company Name: Cognizant
Job Role: Process Executive- Fresher- Non-Voice Process
Education Required: Any Graduate
Experience Required: 0 – 1 years
Job Location: Hyderabad
Walkin Date: 30 April 2024, 11.00 AM – 2.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
- Flexible with the working schedule may be expected to work weekends, holidays, and events.
- Ability to work overtime as required by business.
- Ability to approach problems logically and rationally.
- Action-oriented and self-disciplined.
- Organized and detail-oriented.
- Resolving Technical complex queries.
- escalation channel to drive solutions for B2B queries.
- detect and track App defects and inconsistencies.
- drive continuous improvement through root cause identification and defect elimination.
Required Skills and Qualifications:
- Ability to communicate correctly and clearly with all customers.
- Excellent documentation skills.
- Good comprehension skills ability to clearly understand and state the issues customers present
- Ability to concentrate on following customers’ issues without distracting to resolution.
- Good composition skills and ability to compose a grammatically correct, concise, and accurate written response.
- Work successfully in a team environment as well as independently.
- Ability to use a desktop computer system.
- Familiarity with Windows, Microsoft Office & Browsing Internet resources.
- Excellent typing skills.
- Excellent customer service skills, including maintaining focus on customer issue in a fast-paced environment.
Walkin Date and Venue:
Walkin Date: 30 April 2024, 11.00 AM – 2.00 PM.
Walkin Venue: Plot No 24 26 Financial District, Nanakram Guda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032.
