Cognizant is seeking fresh graduates for the role of Voice Process Executive at their Hyderabad location. This position is open to individuals from any academic background and offers an excellent opportunity to start a career in customer service. Interested candidates can attend the walk-in interview on July 1st, 2024, between 10:00 AM and 12:30 PM.
Company Name: Cognizant
Job Role: Voice process executive
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Hyderabad
Walkin Date: 1st July 2024, 10.00 AM – 12.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Moderate the content and ensure the required accuracy is maintained.
- Complete the given assignments within the defined SLA/TAT
- Work and understand metrics to manage performance independently
- Make the correct decisions to ensure accurate information is updated on the front-end.
- Focus on achieving 100% user satisfaction and ensure zero client escalations.
Required Skills and Qualifications:
- Excellent command over communication skills and strong command over the local language/ language off support in the region (English & Hindi)
- Excellent customer service skills.
- Willing to work in a shift based work schedule.
- Sound judgment while moderating the content.
- Effectively communicate his/her thoughts in a well-organized manner.
Walkin Date and Venue:
Walkin Date: 1st July 2024, 10.00 AM – 12.30 PM
Walkin Venue: Cognizant Technology Solution, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032
