Cognizant is organizing a walk-in recruitment event in Hyderabad for the Voice Process role, inviting applications from fresh graduates. This is an excellent opportunity for those beginning their careers in customer service and support. The walk-in interview will be held on 16th November 2024, with timings from 10:00 AM to 12:30 PM.
Company Name: Cognizant
Job Role: Voice Process
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Hyderabad
Walkin Date: 16th November 2024, 10.00 AM – 12.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Map, evaluate, and report data in order to manage client recommendations.
- Read carefully and understand the given data which could be of any type/ format.
- Perform general research and extensive research (when required) and correctly interpret the available information.
- Quick decisive skills to compare, analyze, and judge the better search algorithm.
- Evaluate the search results/ queries and rate them by following the available guidelines.
- Properly read and understand the given data and then match/ map to correct and relevant categories.
- Ensure the quality, accuracy, and timeliness of all Data Science Curation/ QA Activities.
- Collaborate with team members to identify process targets.
- Test and provide feedback for all new data science activity cases and features before release to clients ensuring that they meet accuracy within the given thresholds.
- Able to provide necessary detailed feedback to Data science engineers/ QA Engineers.
- Coordinate to resolve data issues including inaccuracies, late/ missing data or unexpected formatting.
- Recommend Activity improvements or corrections to Data Science Engineers/ QA Engineers.
- Ensure to be confidential regarding Client related Tools/ projections/ data.
- Should be able to create Training Material based on the activity.
- Train New Joinee’s and mentor them to be at par with existing folks.
Required Skills and Qualifications:
- Good English Writing and Speaking Skills.
- Highly detail-oriented with strong analysis skills.
- Strong ability to understand complex logic.
- Comfortable working in a fast-paced environment.
- Able to respond to client demands as well as internal requirements while identifying and balancing competing priorities.
Walkin Date and Venue:
Walkin Date: 16th November 2024, 10.00 AM – 12.30 PM
Walkin Venue: 6th Nov-24, Sourcing Team Cognizant Technology Solution, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032.
