Cognizant, a global leader in technology and consulting services, is conducting walk-in interviews for the position of Voice Process in Hyderabad on April 12th, 2024, from 10:00 AM to 12:00 PM. The company is seeking candidates with a Bachelor’s Degree, making graduation a mandatory requirement for this role. With an experience range of 0 to 3 years, this opportunity is open to fresh graduates as well as individuals with some experience in the field. As part of the Voice Process team at Cognizant, successful candidates will be responsible for handling customer inquiries and providing high-quality assistance over the phone. This walk-in hiring event offers a promising opportunity for those looking to kickstart or advance their careers in a reputable organization like Cognizant.
Company Name: Cognizant
Job Role: voice process
Education Required: Bachelor’s Degree-Graduation is mandatory.
Experience Required: 0 – 3 years
Job Location: Hyderabad
Walk-in Date: 12th April 2024, 10.00 AM – 12.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
- Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
- Refer to images and videos to extract activities related to that Place topic.
- Evaluate activities and events, and categorize them into different buckets based on instructions.
- Identify relevant/ irrelevant aspects related to the business category, reviews, queries, etc. used for comparing and rating a place.
- Making sure the tasks allotted are completed within the defined SLA/TAT time.
- Should be able to work independently and understand his/her performance metrics for improvement opportunities.
Required Skills and Qualification:
- Communication: English communication skills and interpersonal skills.
- Mandatory competency: Good English comprehension with Logical Ability and Data Interpretation.
- Reading and Comprehension: A person should be able to read and comprehend content given, and establish context with the given task.
- Research skills: Ability to conduct thorough research using the Google platform on a variety of pages related to the POIs being evaluated. This includes being able to identify credible sources of information, evaluate the quality, and summarize complex information in a clear and concise way.
- General Awareness: The candidate should have awareness of consumer services such as food & beverages, restaurants, leisure activities, lifestyle, and entertainment domains.
- Work timings: Should be able to work in different shifts and locales depending on the business requirement.
- General skills: Attention to detail and accuracy, proficient with computers and MS office/ equivalent platforms.
- Graduate Level (Bachelors Degree) – Graduation is mandate.
- 1-2 years of experience (with a preference for experience in fields related to research, creative writing, local reviewers, etc.)
- All education and experience documents are mandate to apply for this role.
Walkin Date and Venue:
Walkin Date: 12th April 2024,10.00 AM – 12.00 PM
Walkin Venue: Cognizant technology solutions, Plot No 24 26 Financial District, Nanakramguda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032.
