Cognizant is conducting a walk-in drive for the role of Voice Process at its Hyderabad location. Fresh graduates from any discipline are invited to apply. This is an excellent opportunity for individuals looking to start their careers in customer service and voice-based support roles. The walk-in is scheduled for 11th October 2024, between 10:00 AM and 12:00 PM.
Company Name: Cognizant
Job Role: Voice Process
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Hyderabad
Walkin Date: 11th October 2024, 10.00 AM – 12.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Map, evaluate, and report data in order to manage client recommendations.
- Read carefully and understand the given data which could be of any type/ format.
- Perform general research and extensive research (when required) and correctly interpret the available information.
- Quick decisive skills to compare, analyze, and judge the better search algorithm.
- Evaluate the search results/ queries and rate them by following the available guidelines.
- Properly read and understand the given data and then match/ map to correct and relevant categories.
- Ensure the quality, accuracy, and timeliness of all Data Science Curation/ QA Activities.
- Collaborate with team members to identify process targets.
- Test and provide feedback for all new data science activity cases and features before release to clients ensuring that they meet accuracy within the given thresholds.
- Able to provide necessary detailed feedback to Data science engineers/ QA Engineers.
- Coordinate to resolve data issues including inaccuracies, late/ missing data, or unexpected formatting.
- Recommend Activity-wise improvements or corrections to Data Science Engineers/QA Engineers.
- Ensure confidentiality regarding Client-related tools/ projections/ data.
- You should be able to create training material based on the activity.
- Train new joiners and mentor them to be on par with existing folks.
Required Skills and Qualifications:
- Good English Writing and Speaking Skills.
- Highly detail-oriented with strong analysis skills.
- Strong ability to understand complex logic.
- Comfortable working in a fast-paced environment.
- Able to respond to client demands as well as internal requirements while identifying and balancing competing priorities.
- Able to meet deadlines.
- Basic Excel and Word capabilities.
Walkin Date and Venue:
Walkin Date: 11th October 2024, 10.00 AM – 12.00 PM
Walkin Venue: Cognizant Technology Solution, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032.
