Deloitte is seeking candidates for the role of GFS-CTC FO-Collections-Associate Analyst at their Hyderabad location. The position is open to individuals with a B.Com, BBA, or any other undergraduate degree, and requires 1.8 years of experience. This role provides an excellent opportunity for professionals to advance their careers with a leading global firm, leveraging their skills in financial operations and collections while contributing to Deloitte’s commitment to excellence.
Company Name: Deloitte
Job Role: GFS-CTC FO-Collections-Associate Analyst
Education Required: B.COM/BBA/any other undergraduate degree
Experience Required: 1.8 years
Job Location: Hyderabad
Role and Responsibilities:
- Contact clients via phone, and email and make sure the collection queries are resolved on time.
- Understanding and complying with the firm’s policies and procedures in relation to debt management and the firm’s business rules.
- Identify delinquent accounts, take appropriate action, and record notes in the system
- Interact with internal and external clients to resolve issues related to PO, Billing, Cash posting, and other general queries.
- Monitor customer account details for non-payment, delayed payments, and other irregularities.
- Research and resolve payment discrepancies.
- Escalation: Confirm that proper escalation procedures are followed according to the most effective business practices.
- Communication: Should be able to communicate effectively with customers, peers senior team members, and client service teams.
- Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to a manager or senior analyst.
Required Skills and Qualifications:
- B.COM/BBA/any other undergraduate degree.
- Freshers with 1.8 years of experience.
- Basic knowledge of the Accounts Receivable function and its importance.
- Should be able to work with numbers.
- Effective completion of typing test with 35–40 words per minute minimum.
- Working knowledge of SAP would be an added advantage.
- Good Knowledge of MS Office tools including email skills.
- Good understanding of quality aspects (TAT, accuracy, and audit)
- Should have a positive attitude.
- Oral and written communication should be good.
- Able to work in different shifts including weekends, if required.
- Should be a multitasker and work in fast fast-paced environment.
