DHL Group is seeking an Associate – OFR to join their team in Chennai. The position is open to candidates with a bachelor’s degree, preferably in logistics, industrial engineering, or management, though any undergraduate degree is considered. The role offers an excellent opportunity for individuals with 0 to 3 years of experience to engage in the logistics sector, where they will contribute to the management and optimization of ocean freight operations.
Company Name: DHL Group
Job Role: Associate – OFR
Education Required: Bachelor´s degree. A degree in logistics, industrial engineering, or management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
Experience Required: 0 – 3 years
Job Location: Chennai
Role and Responsibilities:
- To understand the requirements of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
- Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
- Deliver a high level of service quality through timely and accurate completion of services.
- Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
- Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
- Coordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
Required Skills and Qualifications:
- Bachelor´s degree. A degree in logistics, industrial engineering, or management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
- 0 – 3 years of job experience in BPO or logistics domain.
- Good knowledge of MS Office.
- Effective English communication skills, written and verbal / For BOG & CTU – Spanish & Mandarin language skills.
- Exposure to working with Enterprise Resource Platforms (ERPs) –
- Detail oriented.
- Good logical reasoning skills.
- High level of customer-centricity.
