Dalsey Hillblom Lynn (DHL) is currently recruiting for the role of Associate – Master Data Management (MDM) in Mumbai. Candidates for this position are required to possess a Bachelor’s degree, with a preference for degrees in logistics, industrial engineering, or management, which would be advantageous. However, undergraduate degrees are also accepted. With an experience requirement ranging from 0 to 3 years, this role caters to both fresh graduates and those with some experience in the field. Based in Mumbai, the selected candidate will have the opportunity to contribute to DHL’s master data management processes, gaining valuable insights and experience in a dynamic logistics environment.
Company Name: (DHL)Dalsey Hillblom Lynn
Job Role: Associate – Master Data Management (MDM)
Education Required: Bachelor´s degree. A degree in logistics, industrial engineering, or management will be an advantage/ Undergraduate degree
Experience Required: 0 – 3 years
Job Location: Mumbai
Role and Responsibilities:
- To understand the requirements of the country’s/ product/ support functions and ensure jobs are executed as per standard operating procedures.
- Review and maintain data accuracy, maintain databases, and keep ERPs updated.
- Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
- Deliver a high level of service quality through timely and accurate completion of services.
- Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
- Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
- Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
Required Skills and Qualification:
- Bachelor´s degree. A degree in logistics, industrial engineering, or management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
- 0 – 3 years of job experience in BPO or logistics domain – Preferred
- Good knowledge in MS Office, especially Excel and PowerPoint
- Effective English communication skills, written and verbal/ For BOG & CTU – Spanish & Mandarin language skills.
- Exposure to working with Enterprise Resource Platforms (ERPs) –
- Detail oriented.
- Good logical reasoning skills.
- High level of customer centricity.
