DHL, formally known as Dalsey Hillblom Lynn, is currently seeking candidates for the position of Associate CDZ in Mumbai. This role requires candidates to possess a Bachelor’s degree and ideally, 0 to 3 years of relevant experience. As an Associate CDZ, individuals will be tasked with various responsibilities within the company, contributing to the efficient operation of DHL’s logistics and delivery services in the bustling city of Mumbai. With its global presence and reputation for excellence, DHL offers an exciting opportunity for motivated individuals to join its dynamic team and contribute to its continued success in the logistics industry.
Company Name: DHL(Dalsey Hillblom Lynn)
Job Role: Associate CDZ
Education Required: Bachelor´s degree
Experience Required: 0 – 3 years
Job Location: Mumbai
Role and Responsibilities:
- To understand the requirements of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
- Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
- Deliver a high level of service quality through timely and accurate completion of services.
- Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
- Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
- Coordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
Required Skills and Qualification:
- Bachelor´s degree. A degree in logistics, industrial engineering, or management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
- 0 – 3 years of job experience in BPO or logistics domain – Preferred.
- Good knowledge of MS Office.
- Effective English communication skills, written and verbal / For BOG & CTU – Spanish & Mandarin language skills.
- Exposure to working with Enterprise Resource Platforms (ERPs) is preferred.
- Detail oriented.
- Good logical reasoning skills.
- High level of customer-centricity.
