Diebold Nixdorf Off Campus Drive 2023: Diebold Nixdorf is offering an exciting opportunity for freshers to join their team in Hyderabad as Cash Analysts in Voice Support. If you hold a Bachelor’s degree in Finance, Accounting, or a related analytical field, this role could be your gateway to a rewarding career.
Company Name: Diebold Nixdorf
Job Title: Cash Analyst (Voice Support – Freshers)
Educational Qualification: Bachelor’s degree in Finance, Accounting or other analytical major
Job Location: Hyderabad
Job Description:
The Cash Analyst will work as part of a team responsible for forecasting, monitoring, and managing ATM cash usage demands to maximize ATM transaction performance and profitability. Cash Analyst will ensure that the all customer and internal SLA’s and KPI’s are met and where required, will escalate any performance issues to the Senior Cash Analyst and support any performance any remediation activities. We are looking to hire BCOM Graduate Freshers only.
Key Responsibilities:
- Proactively managing ATM cash usage demands to maximize ATM transaction performance and profitability.
- To liaise with cash in transit (CIT) service providers to implement changes to replenishment cycles.
- To daily review the sections performance and adjust the forecasting parameters to ensure the team’s monthly SLA / KPIs are achieved.
- To daily review the performance of customers for which they are responsible and complete any adjustments to ensure that the contractual SLA’s and KPI’s are achieved.
- To produce monthly reports providing commentary where required.
- To support new customer on boarding.
- To deputise for the Senior Cash Analyst when the Senior Cash Analyst is not in the office acting as the first point of contact; resolving all issues and escalate as required.
- To ensure procedural manuals are continually kept up-to-date and accurately reflect working practices and are checked twice per year.
- To work with Senior Cash Analyst to explore ideas how to further improve customer service and revise and implement section strategies.
Required Qualifications:
- Bachelor’s degree in Finance, Accounting or other analytical major.
- Knowledge of customer service principles and practices.
- Only freshers from finance background are welcome.
Preferred Qualifications:
- Willingness to work in shift models, based on customer requirements.
- English and Native Speaker quality in required local language/primary language.
- Attention to detail is critical.
- Willing to work 6 days a week compulsorily.
