Ericsson is currently seeking individuals for the role of Service Monitoring Engineer. To be eligible for this full-time position, candidates should hold at least a bachelor’s degree in engineering, with a focus on IT or Telecom. Ericsson is looking for individuals with 6 months to 1 year of experience in this field, making it an excellent opportunity for those looking to further their career in service monitoring. The job location for this position is in Bangalore, offering a dynamic and innovative environment for professionals to grow and contribute to the technology and telecommunications industry.
Company Name: Ericsson
Job Role: Service Monitoring Engineer
Education Required: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
Experience Required: 6 months-1 year.
Job Type: Full Time
Job Location: Bangalore
Job Responsibilities:
- Manage all incidents raised through the ticketing tool or on customer request.
- Work with ISP’s and third party vendors to identify issues with client infrastructure equipment.
- Help onsite engineers to check and resolve issues with the equipment, take cautious decision to ensure that the down time is as short as possible.
Required Skills and Qualifications:
Experience in troubleshooting, alarm monitoring,
Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
Experience: 6 months – 1 year.