Ericsson, a leading telecommunications technology company, is currently hiring for the position of Associate Engineer in Gurgaon. The role demands candidates to hold a degree in Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Engineering, or its equivalent. With a requisite experience of 1 to 2 years, the Associate Engineer will be involved in various aspects of engineering projects, contributing to the development and implementation of cutting-edge telecommunications solutions.
Company Name: Ericsson
Job Role: Associate Engineer
Education Required: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent.
Experience Required:1 -2 years
Job Location: Gurgaon
Role and Responsibilities:
- To work within well-defined system support guidelines.
- To prioritize faults to meet SLA/WLA.
- To investigate faults/cause related to system/network problems.
- To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.
- To ensure correct working methodology.
- Implement system configuration changes as per given access rights.
Required Skills and Qualification:
- Shift handling skills able to develop team member in shift
- First level service problem restoration in 24*7 shifts.
- To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets with guidance or supervision, when vital.
- To Create WO to FM team when vital.
- Ability to perform under time constrains depending upon the business requirements.
- Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks.
- Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent.
- Years of experience: 1 -2 years.
