EXL Service Holdings is on the lookout for talented individuals to join their team as Executives in Noida. This position requires candidates to hold a Bachelor of Commerce (B.Com) degree and is ideal for those with 0 to 1 year of experience.
Company Name: EXL Service Holdings
Job Role: Executives
Education Required: B.Com
Experience Required: 0 – 1 year
Job Location: Noida
Roles and Responsibilities:
- Customer Support: Address and resolve billing inquiries and issues via email or chat.
- Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments.
- Issue Resolution: Investigate and resolve discrepancies in billing and payments.
- Documentation: Maintain accurate records of customer interactions and transactions.
- Communication: Liaise with other departments to ensure seamless resolution of customer issues.
- Compliance: Ensure all billing activities comply with company policies and regulations.
- Reporting: Generate and analyze billing reports to identify trends and areas for improvement.
- To work under minimum supervision and to comply with established procedures or as directed by Manager.
- Adaptable to learn new document type, process, concept and skills.
Required Skills and Qualifications:
- Accounts Receivable.
- B.Com.
