Flowserve, a leading global provider of flow control solutions, is actively hiring for the position of Technical Support Associate. To be eligible for this role, candidates must possess a Bachelor of Science or Bachelor of Arts degree in a relevant field, emphasizing the company’s commitment to academic excellence in the hiring process. Flowserve is keen on fostering a diverse and skilled workforce, as evident in the requirement of 0-2 years of prior experience for prospective applicants. The job location for this exciting opportunity is in the vibrant city of Chennai, a hub of technological innovation in India.
Company Name: Flowserve
Job Role: Technical Support Associate
Education Required: BS or BA Degree in relevant field
Experience Required: 0-2 years
Job Location: Chennai
Role and Responsibilities:
- Manage, deliver, and support IT initiatives that identify, design, implement creative business and technology solutions for business operations.
- Establish relationships with business users and engage in day-to-day interactions with business management, sponsorship, key business application owners and act as their trusted IT adviser.
- Support key business applications from conception to grave i.e. be responsible for product management (need identification), implementation, training, ongoing health & support and finally transition to newer technologies or landscape.
- Makes efforts to understand & learn business and technical and functional skills needed to do the job.
- Adherence to Flowserve policies and procedures.
- Other duties as assigned.
Required Skills and Qualification:
- Experience as an IT Business Analyst, Systems Analyst, Programmer, or in a related occupation.
- Experience supporting various IT systems. Understanding issue resolution processes and 3rd party resolution tools such as Unisys.
- Participated in a full life-cycle application implementation experiences from requirements to production support.
- Customer service attitude and must be adept at communicating with non-technical business personnel.
- Excellent business engagement, organization, and communication skills.
- Demonstrated ability to work in a matrix team structure.
- BS or BA Degree in relevant field and / or 0-2 years relevant experience.
