Freshworks, a leading player in the realm of customer engagement software, is currently on the lookout for qualified individuals to fill the role of Solution Engineer. The ideal candidate should possess at least a Bachelor’s degree, with a preference for a B.S. in Information Systems or Computer Science. This opportunity is well-suited for candidates with 1-3 years of experience, offering a chance to contribute to the dynamic field of solution engineering. As a Solution Engineer at Freshworks, you will be a key player in crafting innovative customer engagement solutions. The position is based in the vibrant city of Chennai, known for its thriving tech ecosystem.
Company Name: Freshworks
Job Role: Solution Engineer
Education Required: A Bachelor’s degree is required. A B.S. in Information Systems or Computer Science is nice to have.
Experience Required: 1-3 years
Job Location: Chennai
Role and Responsibilities:
- Work with our regional sales teams to convert prospects into customers.
- Prepare and deliver bespoke technical product demonstrations at client meetings, webinars, and customer events using storylines that resonate with the target audience.
- Deliver product messaging to highlight Freshworks’ value proposition through whiteboard and slide presentations, proof of concept management and RFP response documents.
- Respond to various functional and technical customers’ questions and requirements.
- Collect, assess and convey different customer requirements to central product management.
- Become an advocate for our brand and actively promote our product solutions and services to prospects, potential and existing customers, and partners.
- Collaborate with internal organizations (including sales, product management, and client services) to achieve sales goals.
Required Skills and Qualification:
- 1-3 years of experience in Solution Engineering or in any technical role is a plus.
- Excellent soft skills and presentation skills are a must for this role. You will rely on the skills every single day!
- You should be capable of working on a cross-functional team to solve business & tech problems.
- You must possess solid verbal, written, presentation and interpersonal communication skills.
- You will work on multiple deals every month. Proven time management skills in a dynamic sales environment will come in really handy!
- A Bachelor’s degree is required. B.S. in Information Systems or Computer Science is nice to have.
- We’re looking for highly driven individuals with an execution focus and a strong sense of urgency.
- Prior knowledge on SaaS is an Advantage, however, if you are a fast-learner, this isn’t a problem
- Flexible to work in the US timezone.
