Genpact is recruiting for the role of Assistant Vice President in Auto Liability Operations at their Noida office. This position is open to fresh graduates holding a master’s degree in any stream. It offers a promising start for individuals aiming to build a career in operational leadership within the auto liability sector.
Company Name: Genpact
Job Role: Assistant Vice President, Auto Liability Operations
Education Required: Masters in any Stream
Experience Required: Freshers
Job Location: Noida
Roles and Responsibilities:
- Drive transformation projects from operations, digital asset implementation, standard methodologies framework, case studies, benchmarking for making processes more efficient and effective.
- Actively engage with customers to understand and address customer improvement areas.
- Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and build a solid team.
- Align to customer goals and deliver on commitments consistently.
- Foresee risks, be proactive and predictive while developing mitigation plans.
- Build impactful customer relationship; improve Net Promoter Score, maintain existing book of business, and drive revenue growth.
Required Skills and Qualifications:
- Understanding of US P&C Insurance Industry and good knowledge of Auto products and experience in managing Auto Liability operations.
- Excellent operating skills- People management, Client management and managing basic hygiene operations.
- Sound knowledge of various digital technologies in the market- example RPA, Gen AI, AWS tools will be a plus.
- Ability to prioritize and manage effectively across many competing and concurrent tasks.
- Ability to manage multiple geographies and understand the cultural nuances.
- Ability to manage through indirect authority and matrixed organization structures. – work with various functions like sales, customer relationship managers, HR, Training, Risk and Compliance, solutions and practice to get the work done.
- Strong negotiation, facilitation and influencing and consensus building skills.
- Masters in any stream except technical.
