Genpact is hiring fresh graduates for the position of Management Trainee at their Noida location. This opportunity is ideal for recent graduates looking to start their careers in a dynamic and fast-paced environment. As a Management Trainee at Genpact, you’ll gain valuable experience in business operations with a global leader in business process management.
Company Name: Genpact
Job Role: Management Trainee
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Noida
Roles and Responsibilities:
- Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email/ phone queries related to disputed invoice.
- Research and analyze the disputes/ deductions in ERP.
- Follow-up with various departments to get supporting documents/ info for dispute/ deductions resolution.
- Find opportunities and recommend solutions for process and automation improvements.
- Daily reporting of individual portfolios to track and supervise the past dues.
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact.
- Work as a phenomenal teammate to process any Adhoc request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimal and expertly.
- Call out problems to senior staff members and or management as appropriate.
Required Skills and Qualifications:
- Any Graduate.
- Strong Communication Skills (verbal and written).
- Good customer handling skills.
