Genpact, a leading global professional services firm, is currently hiring for the position of Non-Voice. This role is open to any graduate, offering a fantastic opportunity for freshers to kickstart their careers in a dynamic work environment. With job locations in Hyderabad, Gurugram, and Delhi, candidates have the flexibility to choose a location that suits them best. Genpact values diversity and inclusivity, providing equal opportunities for all candidates regardless of background or experience.
Company Name: Genpact
Job Role: Non-Voice
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Hyderabad, Gurugram, Delhi
Role and Responsibilities:
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of processes and policies.
- Provide excellent customer service to our customers.
Required Skills and Qualifications:
- Any Graduate.
- Freshers are only eligible.
- Excellent Communication Skills- English.
- Incessant curiosity, questions the status quo, finds ways to make things better, probing, and analytical ability.
- Must be willing to work in a 24/7 environment.
- Comfortable with dealing with routine work quickly and at a high standard.
- Must be able to work on a flexible schedule.
