Genpact is hiring fresh postgraduates for the position of Process Associate – Content Moderation at their Hyderabad office. This role is perfect for those looking to begin their careers in content moderation, where you’ll be responsible for reviewing and managing content to maintain quality and compliance.
Company Name: Genpact
Job Role: Process Associate – Content Moderation
Education Required: PG
Experience Required: Freshers
Job Location: Hyderabad
Roles and Responsibilities:
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Required Skills and Qualifications:
- Any Graduate (PG an added advantage).
- Freshers are eligible.
- Fluent in English Language.
