Genpact is hiring fresh B.Com graduates for the role of Process Developer at its Kolkata location. This entry-level position is a great opportunity for those looking to begin their careers in process management and operations within a global professional services firm.
Company Name: Genpact
Job Role: Process Developer
Education Required: B.Com
Experience Required: Freshers
Job Location: Kolkata
Roles and Responsibilities:
- Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
- Identify and rectify unidentified cash and manage end to end process of Cash applications.
- Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
- Follow up on customer/ internal disputes, customer questions and working between departments to get a resolution.
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.
Required Skills and Qualifications:
- Graduate in Commerce (B.Com).
- Strong Interpersonal Skills (verbal and written).
