Genpact, a renowned global professional services firm, is inviting applications for the role of Voice Process in Hyderabad. This exciting opportunity is tailored for fresh graduates looking to kick-start their career journey in a dynamic and vibrant work environment. With no prior experience required, candidates with any graduate degree are encouraged to attend the walk-in interview scheduled for 14th May 2024, from 11:00 AM to 1:00 PM. Located in Hyderabad, a bustling hub of technological innovation and cultural diversity, this role offers not only a platform to hone essential skills but also exposure to a global clientele.
Company Name: Genpact
Job Role: Voice Process
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Hyderabad
Walkin Date:14th May 2024, 11.00 AM – 1.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Respond to customer queries and customers concerns.
- Provide support for data collection to enable Recovery of the account for the end user.
- Maintain a deep understanding of client processes and policies.
- Reproduce customer issues and escalate product bugs.
- Provide excellent customer service to our customers.
- You should be responsible for exhibiting a capacity for critical thinking and analysis.
- Responsible for showcasing a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Required Skills and Qualifications:
- Graduate (Any Discipline)
- Only Freshers are eligible (fluency in Hindi and English is mandatory)
- Effective probing skills and analyzing /understanding skills.
- Analytical skills with customer customer-centric approach.
- You should be able to work on a flexible schedule (including weekend shifts)
Walkin Date and Venue:
Walkin Date: 14th May, 11.00 AM – 1.00 PM
Walkin Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
