Genpact is hosting a walk-in interview for the Non-Voice Process role at their Hyderabad office. This opportunity is open to any graduate with 0 to 4 years of experience. The walk-in interview will take place on 8th June 2024, from 11:30 AM to 1:00 PM. This role offers a great chance for individuals to join a leading global professional services firm and advance their careers.
Company Name: Genpact
Job Role: Non-Voice Process
Education Required: Any Graduate
Experience Required: 0 to 4 years
Job Location: Hyderabad
Walkin Date: 8th June 2024, 11.30 AM – 1.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
Required Skills and Qualifications:
- Graduate (Any Discipline)
- Freshers are eligible (fluency in Hindi and English is mandatory)
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing /understanding skills.
- Analytical skills with customer customer-centric approach.
- You should be able to work on a flexible schedule (including weekend shifts)
Walkin Date and Venue:
Walkin Date: 8th June 2024, 11.30 AM – 1.00 PM.
Walkin Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049.
