Globiva is conducting walk-in interviews for the role of Customer Retention – Voice / Blended at their Gurugram and Delhi locations. They are seeking candidates with any graduate degree and 0-3 years of experience. The walk-in interviews will take place from June 10th to June 19th, 2024, between 9:30 AM and 5:00 PM. This is a great opportunity for individuals looking to start or further their career in customer retention with a dynamic and growing company.
Company Name: Globiva
Job Role: Customer Retention – Voice / Blended
Education Required: Any Graduate
Experience Required: 0 – 3 years
Job Location: Gurugram, Delhi
Walkin Date: 10th June 2024- 19th June 2024, 9.30 AM – 5.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities.
- Identify prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories.
- Possess in-depth product knowledge and be able to conduct demos and handle objections.
- Prepare concise and accurate reports, proposals, booking packages, and other required documentation for executive-level presentations.
- Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, often including product demos and presentations.
- Coordinate with other sales representatives to ensure that quotas are being met and company standards are being upheld.
