HCLTech is currently offering exciting opportunities for fresh graduates in the roles of OTC (Order to Cash), O2C (Order to Cash), and Customer Support. The company is seeking candidates with any graduate degree and welcomes freshers to apply for these positions. The walk-in interviews are scheduled to take place on November 30th from 11:00 AM to 1:00 PM in Chennai. HCLTech, a renowned global IT services company, is providing a direct walk-in avenue for talented individuals to join their team and contribute to the dynamic fields of OTC, O2C, and Customer Support.
Company Name: HCLTech
Job Role: OTC/O2C/Customer support
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Chennai
Job Roles and Responsibilities:
- Monitor customer accounts and identify outstanding debts and take timely action to encourage customer for timely payments.
- Processing , Verifying & Posting Receipts for Goods sold and Service Rendered.
- Generating reports and statements for internal use. Performs customer account reconciliation, including research of unapplied cash and credits to aid in dispute resolution.
- Maintaining records regarding payments and accounts statuses.
- Researching and resolving customer discrepancies.
- Co-ordinating with other internal & external stakeholders to address customer queries.
- Ensure accurate, timely and appropriate responses to disputes within defined turnaround time requirements defined by managements.
- Engaging in ongoing educations opportunities to update job knowledge.
Eligibility Criteria:
- Freshers with good English Communication is Mandatory.
- Qualification : Graduation compulsory (Without any standing arrear’s)
- Strong verbal and written communication skills.
- Ability to work under pressure and within time constraints.
- Attention to detail and Strong analytical skills to solve customer queries.
- Ability to build relationships with clients and internal departments.
- Rounds of interview : HR Screening, Versant Test and Operations Interview.
- Versant Test – Bring your Head phones with you to take up the versant test.
Walkin Date and Venue:
Walkin Date: 30 November 2023, 11.00 AM – 1.00 PM
Walkin Venue: No 602/3 Elcot Economic Zone, Sholinganallur Village, Medavakkam High Road, Sholinganallur, Chennai – 600119
