HCLTech is currently seeking candidates for the role of Email Support, offering an opportunity for graduates and postgraduates from any stream to kickstart their careers in customer support. With an experience requirement of 0-1 years, this position caters to both freshers and those with minimal professional experience. Located in the bustling city of Gurugram, this role promises exposure to a dynamic work environment and the chance to interact with diverse clients. If you’re passionate about providing excellent customer service and possess strong communication skills, mark your calendars for the walk-in interviews scheduled from 16th March 2024 to 17th March 2024, between 11.00 AM and 4.00 PM.
Company Name: HCLTech
Job Role: Email Support
Education Required: Graduate/ Post Graduate in any stream.
Experience Required: 0 – 1 years
Job Location: Gurugram,
Walkin Date:16th March 2024 – 17th March 2024, 11.00 AM – 4.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
- You will use deductive reasoning to make sound business decisions.
- You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
- You will multi-task in between tools in maintaining client databases, validating order information, and verifying payment terms with high attention to detail and a sense of urgency
- You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
- You will own and manage the internal order-to-cash processes for multiple products to ensure it complies with organizational policies.
- You will learn and process all products offered in the logo.
Required Skills and Qualification:
- Team oriented/ team player.
- Situational/ contextual awareness with the ability to understand the impacts of ones work.
- Excellent critical and analytical thinking abilities.
- High attention to detail, and high level of professionalism.
- Proactive, self-motivated, self-starter, minimal supervision.
- Excellent analytical skills and strong decision-making skills committed to resolution and compliance.
- Strong organizational, time, and workflow management skills.
Walkin Date and Venue:
Walkin Date:16th March 2024 – 17th March 2024, 11.00 AM – 4.00 PM
Walkin Venue: HCL Tech – Courtyard by Marriott Gurugram Downtown- Plot No, 27 B, Sector Rd, B Block, Sushant Lok Phase I, Sector 27, Gurugram, Haryana 122002
