HDFC Bank is organizing a walk-in drive for the Officer Customer Care role at its Kolkata location on 30th October 2024, between 11:00 AM and 5:00 PM. Open to candidates with a graduate degree and 0 to 3 years of experience, this position focuses on delivering top-notch customer service and addressing client inquiries efficiently.
Company Name: HDFC Bank
Job Role: Officer Customer Care
Education Required: Any Graduate
Experience Required: 0 – 3 years
Job Location: Kolkata
Walkin Date: 30th October 2024, 11.00 AM – 5.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- To ensure that the defined productivity targets on service levels, call handling time, and quality parameters are met consistently.
- Ensure zero defects are processed for all customer requests, including prompt and accurate hotlisting of lost cards reported.
- To ensure complete and accurate resolution within the defined TATs.
- This is to ensure process compliance as per the set Audit and SQ guidelines.
Required Skills and Qualifications:
- Good Team spirit.
- Interpersonal skill.
- Good communication skills.
- Proactive & focused approach.
- Banking Product & Process Knowledge.
- Graduate.
- Communication.
Walkin Date and Venue:
Walkin Date: 30th October 2024, 11.00 AM – 5.00 PM
Walkin Venue: HDFC Bank – Phone Banking, Candor Tech Space -Block B2 – 2nd. floor, New Town Rajarhat North 24 Parganas.700156.
