HDFC Bank is conducting a walk-in recruitment drive for the position of Video KYC Officer at its Bangalore location. Graduates and postgraduates from any discipline with 0 to 3 years of experience are invited to participate. The walk-in will be held from 5th December 2024 to 9th December 2024, between 10:30 AM and 2:00 PM.
Company Name: HDFC Bank
Job Role: Video KYC Officer
Education Required: Any Graduate/ Any Postgraduate
Experience Required: 0 – 3 years
Job Location: Bangalore
Walkin Date: 5th December 2024 – 9th December 2024, 10.30 AM – 2.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- To ensure consistent high-quality interactions and customer engagement through calls and transactional Accuracy monitoring
- To drive a culture of high quality and professional discipline amongst the entire team of Video KYC staff
- To ensure strict adherence to Quality & compliance parameters in terms of relationship building, service & sales delivery, and process.
- Analyze reports, updates, error percentages, and trends across tests, monitoring, and audits check, and focus on continuous improvement through training and coaching.
- Share a hawk view to Sr. management on Video KYC Officer performance and design corrective steps to avoid a repeat of error and step up an improvement plan.
Required Skills and Qualifications:
- Local language is mandatory.
- Other languages are preferable.
- Freshers can also Apply.
Walkin Date and Venue:
Walkin Date: 5th December 2024 – 9th December 2024, 10.30 AM – 2.00 PM
Walkin Venue: HDFC Bank Ltd,7th Floor Umiya Vellociti, HWY Kempapura, Bangalore- 560024.
