HDFC Bank is organizing a walk-in drive for the position of Virtual Care Officer at their Ahmedabad location. This role is open to graduates from any field, with an experience requirement ranging from 0 to 5 years. The walk-in will be held on 11th and 12th November 2024, between 2:00 PM and 5:00 PM.
Company Name: HDFC Bank
Job Role: Virtual Care Officer
Education Required: Any Graduate
Experience Required: 0 – 5 years
Job Location: Ahmedabad
Walkin Date: 11th November 2024 – 12th November 2024, 2.00 PM – 5.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Ensure that the defined productivity targets on service levels, call handling time, and quality parameters are met consistently.
- Ensure zero defects are processed for all customer requests, including prompt and accurate hotlisting of lost cards reported.
- To ensure complete and accurate resolution within the defined TATs.
- This is to ensure process compliance as per the set Audit and SQ guidelines.
Required Skills and Qualifications:
- Banking Product & Process Knowledge.
- Communication in English is a must.
- Exposure to banking is preferable.
Walkin Date and Venue:
Walkin Date: 11th November 2024 – 12th November 2024, 2.00 PM – 5.00 PM
Walkin Venue: HDFC Bank, 7th Floor, Himalaya Business Centre, RTO Circle, Ahmedabad.
