HDFC Bank is hosting a walk-in recruitment drive in Bangalore for the position of Virtual Care Officer. Candidates with qualifications of any graduate or postgraduate degree and 0 to 1 year of experience are eligible to apply. The walk-in interviews are scheduled from 26th November 2024 to 30th November 2024, between 10:30 AM and 4:30 PM.
Company Name: HDFC Bank
Job Role: Virtual Care Officer
Education Required: Any Graduate/ Any Postgraduate
Experience Required: 0 – 1 year
Job Location: Bangalore
Walkin Date: 26th November 2024 – 30th November 2024, 10.30 AM – 4.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Preparation of Service reports as defined.
- Accurate and timely submission of MIS/ data as defined.
- Extraction of reports from software such as CMS/ Nortal/ BCMS, RAP, RBSI, CBCI, CRMNext, and any other applications/ systems.
- Extraction of data from any new system introduced.
- Accurate extraction and tabulation of the data were performed as per the defined process.
- Storage of the reports as per defined process (Hard & soft form as applicable).
- Massaging of data taken from various sources/ reports & drawing reports / MISs as defined Maintain accuracy & timeline in the submission of information in the content.
- Calling identified database of customers as per process eg: classic customers/ premium customers etc.
- Seeking customer consent prior to proceeding with the activity.
Required Skills and Qualifications:
- Local Language Mandatory.
Walkin Date and Venue:
Walkin Date: 26th November 2024 – 30th November 2024, 10.30 AM – 4.30 PM
Walkin Venue: HDFC Bank 2nd Floor, Centenary Tower, 13th A Cross, 2nd Block Jayanagar Bangalore 560011. Near Southend Circle Metro Station.
