HDFC Bank is organizing a walk-in recruitment drive for the position of Virtual Care Sales Officer at their Mumbai location. The role is open to graduates from any discipline with 0 to 3 years of experience. The walk-in interviews will be held on 12th and 13th September 2024, from 11:00 AM to 1:00 PM.
Company Name: HDFC Bank
Job Role: Virtual Care Sales Officer
Education Required: Any Graduate
Experience Required: 0 – 3 years
Job Location: Mumbai
Walkin Date: 12th September 2024 – 13th September 2024, 11.00 AM – 1.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers.
- To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently
- To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported.
- To ensure complete and accurate resolution within the defined TATs.
- To ensure process compliance as per the set Audit and SQ guidelines.
Walkin Date and Venue:
Walkin Date: 12th September 2024 – 13th September 2024, 11.00 AM – 1.00 PM
Walkin Venue: 4th Floor, HDFC Bank LTD, Akruti Business Port, MIDC, Road No. 13, Opp. Regale Hotel by Tunga, Andheri East, Mumbai – 400093.
