HDFC Bank is seeking motivated candidates to join their Bangalore team as Virtual COP Relationship Managers. This role is open to both graduates and postgraduates with 0 to 3 years of experience. The bank is conducting walk-in interviews from 23rd August to 25th August 2024, between 9:30 AM and 5:30 PM.
Company Name: Hdfc Bank
Job Role: Virtual – COP RM
Education Required: Any Graduate/ Postgraduate
Experience Required: 0 – 3 years
Job Location: Bangalore
Walkin Date: 23rd August 2024 – 25th August 2024, 9.30 AM – 5.30 PM
Hiring Type: Walkin
Roles and Resonsibilities:
- Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products.
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and pro-actively assessing customer needs.
- Deepening relationship by cross selling ‘sticky products’ like Demat, Bill Pay, Advisory etc.
- Ensure portfolio quality of relationship while racing considering eligibility.
Required Skills and Qualifications:
- Basic Banking.
- Communication.
Walkin Date and Venue:
Walkin Date: 23rd August 2024 – 25th August 2024, 9.30 AM – 5.30 PM
Walkin Venue: HDFC Bank 1st Floor Centenary Tower, 2nd Block Jayanagar, Near South End Circle Metro Station, 560011.
