HDFC Bank is conducting walk-in interviews for the position of Virtual Prime – Relationship Manager at their Chennai (Porur) branch. This role is open to candidates with a graduate or postgraduate degree and offers an opportunity for those with 0 to 3 years of experience. Interested applicants can visit the venue on 27th or 28th August 2024 between 10:00 AM and 1:30 PM
Company Name: Hdfc Bank
Job Role: Virtual Prime – RM
Education Required: Any Graduate/ Postgraduate
Experience Required: 0 – 3 years
Job Location: Chennai( Porur )
Walkin Date: 27th August 2024 – 28th August 2024, 10.00 AM – 1.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products.
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and pro-actively assessing customer needs.
- Deepening relationship by cross selling ‘sticky products’ like Demat, Bill Pay, Advisory etc.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
Required Skills and Qualifications:
- Basic Banking.
- Communication.
Walkin Date and Venue:
Walkin Date: 27th August 2024 – 28th August 2024, 10.00 AM – 1.30 PM
Walkin Venue: HDFC Bank, 5th Floor- B- Wing, Commerzone Building, Mount Ponnamalle, Porur.
