Hitachi Digital Services is currently seeking dynamic individuals to join their team in the role of Support Engineer (GDC). The ideal candidate will possess a Bachelor’s degree or equivalent experience, with a preference for those holding a technical degree. This exciting opportunity is open to individuals with 0-2 years of relevant experience, making it an excellent entry point for recent graduates or professionals in the early stages of their career. The positions are based in two prominent Indian cities, Bengaluru and New Delhi, offering candidates the chance to work in vibrant and diverse environments.
Company Name: Hitachi Digital Services
Job Role: Support Engineer (GDC)
Education Required: Bachelor’s degree or equivalent experience. Technical degree preferred.
Experience Required: 0-2 years
Job Location: Bengaluru, New Delhi
Role and Responsibilities:
- A supporting-level team member who applies foundational infrastructure/platform knowledge to ambiguous technical/non-technical projects and tasks.
- This person assists with issue investigations, data analysis and remediation for internal and external infrastructure disruptions and/or service enhancements.
- Implements prescribed steps and ensures effective resolution, escalating troubleshooting if needed.
- Familiar in working with infrastructure services.
- Basic understanding of how team goals fit a business need.
Required Skills and Qualification:
- Experience: 0-2 years Education Demonstrates production and/or data analysis work experience.
- Supporting day to day operations in technical environments.
- Bachelor’s degree or equivalent experience. Technical degree preferred.
- A+ Certification or equivalent AWS Foundational
- Functional/ Technical Skills Collects information to understand problems and identify their origin.
- Research precedents and known solutions for basic or routine problems.
- Able to configure or operate cloud infrastructure through tools or interfaces.
- Understands lower-level complex systems.
- Has a broad understanding of observability and operational tools.
- Has a foundational understanding of software testing principles.
- Is familiar with basic concepts of one programming or scripting language (e.g. JavaScript or bash).
- Knows basic programming control flow and can write a simple function in a given language (e.g. fizzbuzz).
