HP (Hewlett-Packard) is seeking a Catalog Specialist to join their team in Bangalore. This role requires a four-year degree in Sales or Business Administration and is open to candidates with 0-2 years of experience. As a Catalog Specialist, you will be responsible for managing and maintaining product catalogs, providing an excellent opportunity for individuals at the beginning of their careers to develop their skills and gain valuable experience in a renowned global technology company.
Company Name: HP(Hewlett-Packard)
Job Role: Catalog Specialist
Education Required: Four-year Degree in Sales, Business Administration
Experience Required: 0-2 years
Job Location: Bangalore
Role and Responsibilities:
- Manages the order entry process ensuring accuracy and works with various departments to fulfill customer orders.
- Maintains and updates customer records and sales-related information in the CRM (Customer Relationship Management) system, ensuring data accuracy and completeness.
- Prepares regular sales reports and dashboards for the sales team and management, highlighting key performance metrics and trends.
- Assists in the development of sales forecasts and projections based on historical data and market trends.
- Monitors and tracks inventory levels by coordinating with internal teams to ensure that products are available for sale.
- Monitors customer feedback and satisfaction levels, and takes action to address any issues or concerns.
- Interfaces with internal stakeholders, partners, and end customers to communicate status or resolve issues arising during or after the sales cycle.
Required Skills and Qualifications:
- Four-year Degree in Sales, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 0-2 years of work experience, preferably in customer support, sales operations, sales support, people management, or a related field.
- Certified Sales Operations Professional (CSOP)
- Administrative Support.
- Cold Calling.
- Customer Relationship Management.
- Customer Support.
- Finance.
- Inside Sales.
- Invoicing.
- Marketing.
- Merchandising.
- Product Knowledge.
