IBM (International Business Machines) is seeking candidates for the position of Process Associate at their Gurgaon location. This role is open to graduates from any discipline who have 0 to 1 year of experience. As a Process Associate, you will be responsible for managing and optimizing various business processes, ensuring operational efficiency, and supporting different teams in their daily tasks.
Company Name: IBM (International Business Machines)
Job Role: Process Associate
Education Required: Any Graduate
Experience Required: 0-1 year
Job Location: Gurgaon
Role and Responsibilities:
- Should have healthcare domain-based knowledge.
- Patient/Payor Authorization knowledge/experience will be preferred.
- Ensure client Service Level Agreements (SLA) and timelines are met.
Required Skills and Qualifications:
- Minimum 0-1 year of work experience in the healthcare domain.
- Ability to handle queries through calls and Email follow-ups.
- Willingness to perform job role in shifts as required.
- Good Communication Skills with fluency.
- Ability to work under pressure situations.
