IBM (International Business Machines) is seeking candidates for the role of Procurement Professional at their Bangalore location. This position is open to graduates from any field and requires 0 to 1 year of experience. As a Procurement Professional at IBM, you will be involved in the procurement process, contributing to the efficient acquisition of goods and services while developing your skills within a leading global technology company. This role offers an excellent opportunity for recent graduates to start their careers with a prestigious organization.
Company Name: IBM( International Business Machines.)
Job Role: Procurement Professional
Education Required: Any Graduate
Experience Required: 0 to 1 years
Job Location: Bangalore
Role and Responsibilities:
- Receives PR and Converts to Purchase Orders.
- Indirect Procurement Purchasing activity and support Sourcing team.
- Support queries from Clients/stakeholders, internal IBM.
- Support Clients in enabling contracts and content.
- Transmits POs to suppliers and Expedites delivery when needed/requested.
- Manages goods/services claims and escalation points for customer queries.
- Amends or closes Purchase Orders and reporting activity.
- Handle queries received from Business Requestors, Suppliers, Procurement Managers and from Accounts payable.
- Create reports on Open PO, Blanket PO expiration reports, Contract Expiration reports, and other reports in the required format with good quality.
- Maintain updated records on processed transactions.
- Able to manage priorities, deadlines and tasks in order to meet deadlines and accomplish goals; Ability to handle multiple concurrent tasks.
- Good interpersonal interaction and able to work well with the team and Client stakeholders.
Required Skills and Qualifications:
- Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyses information skillfully.
- Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting.
- Verbal Communication – Excellent verbal communication skills are required. Needs to talk with the Supplier/Client over the phone/email as and when required. Listens and gets clarification; Responds well to questions.
- Written Communication – Writes clearly and informatively; Able to read and interpret written information.
- Any Graduate with 0 to 1 year of relevant experience in Customer Support, Inquiry Management/ Freshers.
