IGT Solutions, a leading provider of travel technology and outsourcing solutions, is currently hiring for the role of Process Associate. This opportunity is open to candidates with either a Bachelor’s Degree or those pursuing their undergraduate studies, showcasing IGT’s commitment to a diverse pool of talent. The company is particularly interested in individuals with 0 to 1 year of experience, making it an ideal opportunity for entry-level professionals. The job is located in the bustling city of Bengaluru, offering a vibrant work environment in the heart of India’s technology hub. IGT Solutions is conducting walk-in interviews from 5th March 2024 to 9th March 2024, between 9.30 AM and 5.30 PM, reflecting their dedication to providing accessible opportunities for potential candidates.
Company Name: IGT Solutions
Job Role: Process Associate
Education Required: Bachelor’s Degree or Undergraduate
Experience Required: 0 – 1 years
Job Location: Bengaluru
Walkin Date: 5th March 2024 – 9th March 2024, 9.30 AM – 5.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Understands the various computer screens and how to utilize them effectively.
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff.
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance.
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management.
Required Skills and Qualification:
- 6 months BPO or Travel experience.
- Bachelor’s Degree or Undergraduate.
- Excellent Written and spoken communication, business technical writing.
- Computer Skills – ability/experience using computer applications.
- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
- Open to work in a blended environment(Voice &Chat/Email)
- Strong process orientation.
- High energy, High Integrity & Work Ethics.
- Strong interpersonal skills & ability to communicate effectively.
- Strong problem solving skills. Role & responsibilities.
Walkin Date and Venue:
Walkin Date: 5th March 2024 – 9th March 2024, 9.30 AM – 5.30 PM
Walkin Venue: 14th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
