iLink Digital, a leading company in the digital industry, is offering an exciting opportunity for individuals to join their team as a Front Desk Intern. This role requires candidates to have a high school diploma or equivalent, although a bachelor’s degree is preferred. The ideal candidate should possess exceptional interpersonal and communication skills, along with basic knowledge of office equipment such as fax machines and printers. Additionally, the ability to handle high-pressure situations with poise and professionalism is crucial for success in this position. As a Front Desk Intern at iLink Digital, individuals will have the chance to gain valuable work experience and contribute to the company’s operations. The internship is located in Pune, providing a dynamic environment for interns to learn and grow while making a meaningful impact on the company’s daily operations.
Company Name: iLink Digital
Job Role: Front Desk Intern
Education Required: High school diploma or equivalent (bachelor’s degree preferred).
Job Location: Pune
Job Type: Internship
Job Description:
As a Front Desk Executive at iLink you will be the first point of contact for our clients and visitors. Your role is crucial in creating a positive and professional first impression. You will be responsible for managing all front desk operations and providing excellent customer service.
Job Responsibilities:
- Welcoming Guests: Greet clients and visitors with a warm and friendly demeanor. Ensure they feel welcome and comfortable.
- Answering Inquiries: Respond to phone calls, emails, and in-person inquiries, providing accurate information and directing them to the appropriate personnel.
- Scheduling: Manage appointments and reservations, ensuring the efficient use of meeting spaces and resources.
- Administrative Support: Assist in various administrative tasks, such as data entry, filing, and handling mail.
- Maintaining Cleanliness: Keep the front desk area, lobby, and waiting areas clean, organized, and presentable at all times.
- Security: Monitor and maintain visitor logs and security procedures, ensuring the safety of our premises.
- Handling Queries: Address customer queries, concerns, and requests promptly and professionally.
- Communication: Communicate effectively with colleagues and other departments to coordinate visitor needs and requirements.
Required Skills and Qualifications:
- High school diploma or equivalent (bachelor’s degree preferred).
- Proven experience as a Front Desk Executive or similar role is a plus but not mandatory for interns.
- Exceptional interpersonal and communication skills.
- Friendly and professional demeanor.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite.
- Basic knowledge of office equipment (e.g., fax machines and printers).
- Ability to handle high-pressure situations with poise and professionalism.