Infor is seeking fresh graduates for the role of Associate Software Engineer at its Pune location. This opportunity is designed for individuals with a bachelor’s degree who are starting their careers and have a passion for software development.
Company Name: Infor
Job Role: Software Engineer, Associate
Education Required: Bachelor’s degree
Experience Required: Freshers
Job Location: Pune
Roles and Responsibilities:
- Customer Issue Resolution: Review and investigate customer-reported issues, providing timely and effective solutions.
- Product Support: Collaborate with the product development team to address technical challenges and contribute to product improvements.
- Documentation: Maintain detailed records of customer issues and solutions, and contribute to knowledge base articles.
- Testing: Perform tests to reproduce and validate reported issues and verify fixes in the RPA product.
- Collaboration: Work closely with cross-functional teams including development, QA, and customer support to enhance product quality and customer satisfaction.
Required Skills and Qualifications:
- Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
- Communication: Excellent written and verbal communication skills to interact with customers and internal teams.
- Technical Skills: Basic knowledge of programming languages such as C#, Java, or Python.
- Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and debug software issues.
