Infosys BPM is organizing a walk-in interview for the position of Customer Support in the Voice Process at their Kolkata office. They are looking for candidates with any graduate degree and 0 to 4 years of experience. The walk-in drive will take place on 24th October 2024 and 25th October 2024, from 10:00 AM to 1:00 PM.
Company Name: Infosys BPM
Job Role: Customer Support Voice Process
Education Required: Any Graduate
Experience Required: 0 – 4 years
Job Location: Kolkata
Walkin Date: 24th October 2024 – 25th October 2024, 10.00 AM – 1.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Excellent communication skills to attend/ resolve client issues on calls/ chat/ mail.
- Open to work in 24*7 and work from office environment.
- Analytical problem solvers who will understand issues and to resolve customer issues.
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.
- Being proactive and show the utmost respect for customers time.
- Good time management, ensuring all contacts with customers add value.
Required Skills and Qualifications:
- Excellent in communication.
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- Any Graduate – Additional certifications in customer service/ upskilling.
Walkin Date and Venue:
Walkin Date: 24th October 2024 – 25th October 2024, 10.00 AM – 1.00 PM
Walkin Venue: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata
