Infosys, a global leader in consulting, technology, and outsourcing solutions, is currently looking for qualified candidates to fill the position of Senior Process Executive. This role requires candidates to have a minimum of a bachelor’s degree in any field and a solid background of 1 to 4 years of experience. Situated in the heart of India’s tech hub, Bangalore, this position offers an exciting opportunity for professionals seeking to further their careers in a dynamic environment. As a Senior Process Executive at Infosys, individuals will have the chance to leverage their expertise in various domains while contributing to the company’s continued success and growth.
Company Name: Infosys
Job Role: Senior Process Executive
Education Required: Any Graduate
Experience Required: 1-4 Years
Job Location: Bangalore
Role and Responsibilities:
- Communication scale – CEFR::C1, C2.
- Open to work in 24*7 Shifts, voice process, rotational weekly off, work from the office environment and candidate should have completed double vaccination completed.
- Analytical problem solvers who will understand issues and resolve customer issues.
- Being proactive and showing the utmost respect for customers’ time.
- Good time management, ensuring all contacts with customers add value.
Required Skills and Qualification:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.
- Any Graduate.
